Terms and Conditions

Welcome to Cherii, an AI-powered human resources platform (“Cherii”, “we”, “us” or “our”).

These Terms and Conditions (“Terms”) govern your access to and use of the Cherii platform (the “Service”). By accessing or using the Service, you confirm your agreement to these Terms. If you do not agree, please refrain from using the Service.

1. Service Description

Cherii is an AI-powered HR platform that helps employers, recruiters and HR teams manage recruitment and their workforce. The platform is designed to:

• Source, screen and score applicants against job requirements you define;
• Conduct AI-powered interviews with job applicants, and transcribe and analyse their responses;
• Provide structured summaries and recommendations to support human decision-making;
• Support onboarding, employee self-service, timesheets, expenses and performance reviews.

2. User Eligibility

To use the Service, you must:

• Be legally authorised to act on behalf of a business or HR/recruitment function in the UAE or your respective jurisdiction;
• Be at least 18 years of age; and
• Use the platform in accordance with applicable laws and regulations, including those related to data protection and fair employment practices.

3. Account Registration

You may need to register for an account to use certain features. You agree to provide accurate and complete information and are responsible for safeguarding your login credentials. Any activity under your account will be considered your responsibility.

4. Use of the Platform

You agree to:

• Use the platform lawfully and in accordance with applicable employment and anti-discrimination laws, including the UAE Federal Laws on Employment;
• Not misuse the Service to discriminate, harass, or violate any candidate’s or employee’s rights;
• Ensure your job criteria and evaluation methods are lawful, fair and transparent.

5. AI Decision Support, Not Decision-Making

• Cherii acts as a support tool to match responses and profiles with requirements set by you.
• Match scores and recommendations are produced against your criteria and are always accompanied by the information needed for human review.
• The final hiring, rejection or employment decision is always the responsibility of the employer.
• Employers must not rely solely on Cherii’s outputs for any employment decision.

6. Data Protection & Compliance

We process user, candidate and employee data in accordance with applicable data protection laws, including the UAE Personal Data Protection Law (PDPL) and the EU General Data Protection Regulation (GDPR) where applicable. Specifically:

• You (as a data controller) are responsible for ensuring the lawful collection and processing of candidate and employee data;
• We (as a data processor) process such data only on your instructions and for the limited purpose of delivering the Service;
• We implement technical and organisational measures to protect personal data from loss, misuse or unauthorised access;
• International data transfers are secured through Standard Contractual Clauses (SCCs) and other appropriate safeguards;
• You agree to provide candidates with appropriate disclosures about the use of AI in the hiring process and to obtain any necessary consents.

Please review our Privacy Policy and Standards page for more detail.

7. Intellectual Property

All materials, software, models, logos and content provided through Cherii remain the intellectual property of Cherii or its licensors. You may use them solely for your internal HR and hiring purposes. You may not copy, resell or repurpose them for external or commercial redistribution.

8. Candidate and Employee Content

You retain ownership of all candidate- and employee-related data submitted through the Service. You grant us a non-exclusive, royalty-free licence to process this data as needed to operate the platform.

You are solely responsible for:

• The accuracy and legality of your job requirements and evaluation criteria;
• Informing candidates and employees how their data and responses will be used;
• Ensuring compliance with applicable labour and anti-discrimination laws.

9. Disclaimer of Warranties

The platform is provided “as is” and “as available”. We do not guarantee:

• That the platform will identify suitable candidates;
• That our AI matching will be error-free or meet every hiring need;
• Continuous availability or performance of the platform.

We make no representations or warranties regarding employment outcomes.

10. Limitation of Liability

To the maximum extent permitted under applicable law, Cherii and its affiliates will not be liable for any indirect, incidental or consequential damages, including loss of business or data, arising out of or connected with your use of the platform.

11. Termination

We reserve the right to suspend or terminate access to the Service without prior notice if:

• You breach these Terms;
• You use the Service for unlawful or unethical purposes;
• You attempt to reverse-engineer or disrupt the platform.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be submitted to the exclusive jurisdiction of the competent courts of the United Arab Emirates.

13. Changes to These Terms

We may revise these Terms from time to time. If changes are material, we will provide notice by email or through the platform. Continued use of the Service after such updates constitutes acceptance of the new Terms.